Export Wear BD

Exchange and Return Policy

Assalamu Alaikum,

Dear Customer, Export Wear BD is a customer-centric e-commerce platform. We aim to provide a fair and satisfying exchange, return, and refund policy to ensure your trust and satisfaction. If we cause any inconvenience, rest assured we will resolve it promptly, In Sha Allah. Kindly assist us with accurate information and details as per our policy.

Exchange Policy

1. For Faulty or Incorrect Products:
   • If you receive a defective or incorrect product, you must claim for exchange within 7 business days of receiving it.
   • In this case, we will take back the product without any additional delivery charge and provide you with a replacement.
   • To claim, please fill out the following form:
     👉 Exchange Form
2. For Changing a Correctly Delivered Product:
   • If you want to exchange a product you received as per the invoice, you must claim it within 7 business days by filling out the form linked below.
   • For such exchanges, you will be required to pay the applicable shipping charge (2X).
     👉 Exchange Form
3. Claims After 7 Days:
   • Any claims made after 7 business days will not be accepted.
4. Documentation:
   • Please ensure you provide accurate details and proof while filling out the form.